Jeep Wave Customer Care Ohio

Before getting into the benefits of the Jeep Wave program, it's important to understand the enrollment process. If you're shopping for a brand-new Jeep, all new Jeeps come out of the factory automatically enrolled in the Jeep Wave program for five years or 60,000 miles, whichever comes first. But, if you're already a Jeep owner of a Jeep from the 2020 model year or newer, your Jeep is still eligible for enrollment. From these model years, select models and trims are eligible for Jeep Wave enrollment. For example, all Jeep Gladiator and Wrangler trim levels are eligible to be enrolled in Jeep Wave. Meanwhile, the Overland, Summit, High Altitude, SRT, and Trackhawk trim levels in the Grand Cherokee lineup are eligible. Further, the Trailhawk trim levels in the Renegade, Compass, and Cherokee lineups can join Jeep Wave. A frequently asked question about the Jeep Wave program is if a customer can enroll more than one Jeep in the program. The answer is yes, you can enroll an unlimited number of eligible Jeeps in Jeep Wave. After the initial enrollment period of five years or 60,000 miles expires, customers can choose to buy back in to continue enjoying the benefits the program offers. 

Numerous Jeep Wave program benefits are for when you bring your Jeep to a certified Jeep service center like the one here at Rouen Chrysler Dodge Jeep Ram. First, the Jeep Wave program offers two free oil change and tire rotation services within the first 24 months of ownership. This benefit comes with no mileage limit, so no matter how many or how few miles you put on your Jeep, as long as it is less than 24 months old, you can still get the two free services. This makes Jeep Wave the only non-luxury car customer care program to offer unlimited miles on the service benefit. Additionally, when you visit a Jeep service center for routine maintenance, Jeep Wave offers same-day complimentary vehicle rental to leave your day uninterrupted. 

Beyond the service benefits of the Jeep Wave program, it offers an array of other benefits. First and foremost, Jeep Wave offers customers 24/7 roadside assistance, offering full coverage no matter where your Jeep adventures take you. The roadside assistance benefit covers jump start service, towing to the nearest Jeep service center, fuel delivery up to two gallons, spare tire service, and more. Additionally, the program offers trip interruption coverage. If you encounter problems that cause your Jeep to be inoperable, the roadside assistance program will cover the towing to a Jeep service center, while the trip interruption coverage offers up to $1,000 per use offering coverage for essential needs like meals, lodging, and transportation. Finally, Jeep Wave customers enjoy exclusive access to Jeep Brand events across the country with VIP treatment, such as Jeep Jamboree, Jeep Beach Week, Easter Jeep Safari, and more. The timeframe of these benefits aligns with Jeep's new vehicle five-year/60,000-mile powertrain limited warranty. 

The Jeep Wave customer care program is a loyalty program that offers an array of benefits to Jeep owners. If you're interested in learning more about Jeep Wave near Toledo, Ohio, use the contact form below this page to reach the sales team here at Rouen Chrysler Dodge Jeep Ram to have your questions answered. If you're in the market for a new Jeep, head over to our new inventory page, where you can browse dozens of the latest Jeep models like the Gladiator, Wrangler, Grand Cherokee, and more, all of which come automatically enrolled in Jeep Wave! We look forward to serving you!